Job Title Registration Assistant
Type Internal/External
Type Of Contract UNOPS

Vacancy Notice Internal/ External Vacancy notice UNOPS/003/2021
Position Number UNOPS/003/01
Number Of Vacancies 1
Location Adjumani
Position Grade LICA-4
Closing Date 2021-04-26
Organizational Context
The Registration Assistant is a member of the registration team and is supervised by the Registration Officer who provides the incumbent with regular guidance and support. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies.  Contacts are mainly with the colleagues in the same duty station to exchange information and to discuss the work plans. External contacts are not frequent. In the Field locations, under supervision of the manager, the incumbent may play a liaison role with the national and local authorities for gathering and exchange of data
Functional Statement
  • Assist in the implementation of UNHCR registration strategies and methodologies for populations of concern
  • Assist in implementation of Registration Standard Operating Procedures (SOPs) in accordance with relevant standards and policies
  • Assist in the monitoring and daily running of registration activities by OPM and individual case management activities by UNHCR where required
  • Conduct registration interviews in accordance with local SOPs and registration standards.
  • Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
  • Draft correspondence and reports relating to registration activities in the operation
  • Act as interpreter and translator when needed.
  • Refer cases to other units within the office and to implementing partners as necessary.
  • Perform other related duties as required.
Required Competencies
  • Analytical thinking
  • Technological awareness
  • Planning, organizing and adaptation to work under pressure
  • Negotiation and respect for cultural diversity
  • Political awareness
Essential Minimum Qualifications and Professional Experience
  • High School Diploma; or Bachelor or equivalent or higher Certificates and/or Licenses
  • in Computer Science, Statistics, Economics, Business Administration, Information Management, Information Technology or related fields is required.
  • 1-year relevant experience is required.
  • Experience working with identity management software of database is required.
  • Good knowledge of handling confidential and statistical data is required.
  • Good computer skills, particularly in data entry and management is required.
  • Working knowledge of English is required.
Desirable qualifications & competencies
  • Experience in training is desirable.
  • Basic knowledge of the principles of protection, registration and assistance to asylum seekers, refugees and other persons of concern is desirable.
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