Overall supervision shall be exercised by the Representative who will provide regular guidance and define operational objectives including, in particular, those in relation to liaison with the Government and related strategic communications; and by the Head of External Relations with regards to advocacy partnerships, discussions in public fora, PI and local media matters. The incumbent will work within the Executive Office of the Representative, under the direct supervision of the Senior Adviser (External Relations & Strategic Partnership). Guidance on specific areas / for supporting specific events may also be given by the various specialised units in the Office including External Relations, the Comprehensive Refugee Response Framework (CRRF) and Solutions Team, and Protection.
The incumbent coordinates internally the information-gathering with several teams / units in the Office. He/she shall collaborate and coordinate the work with colleagues in the Executive Office and those dealing with Public Information, External Relations, Protection, Operations, CRRF as well as those based in Field locations.The incumbent has external contacts with, Liaison Officers and communications focal points in Government ministries and UN Agencies to gather and share information on developments relevant to UNHCR, organise joint events and inform appropriate messaging. Contacts will be predominantly with counterparts at working level in the Government and in the UNCT, as well as national media. The incumbent should exercise diplomacy when dealing with external contacts. Good information-sharing internally expected, while respecting appropriate levels of confidentiality. Errors can lead to inappropriate messaging, sub-standard organisation of meetings and events with Government, lack of timely attention by UNHCR to important developments, damage to Government relations.