Job Title Registration Assistant
Type Internal/External
Type Of Contract Fixed Term

Vacancy Notice Internal/ External Vacancy notice no. 020/20202
Position Number 10034570
Number Of Vacancies 1
Location Rwamwanja
Position Grade GS-4
Closing Date 2020-11-26
Organizational Context
The Registration Assistant is a member of the registration team and is supervised by a more senior colleague who normally reports directly to the Registration Officer. The incumbent is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. S/he responds to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up and may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
Functional Statement
  • Conduct registration interviews in accordance with local SOPs and registration standards.
  • Respond to queries from asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
  • Act as interpreter and translator when needed.
  • Refer cases to other units within the office and to implementing partners as necessary.
  • Perform other related duties as required.
Required Competencies
  • Analytical Thinking
  • Technological Awareness
  • Planning and Organizing
Essential Minimum Qualifications and Professional Experience
  • Completion of High school diploma is required.
  • Minimum 1-year relevant work experience is required.
  • Knowledge of English is required
Desirable qualifications & competencies
  • Completion of a certificate in Social Sciences, Statistics, Mathematics, Information Technology, HCR Protection Learning Program is desirable.
  • Experience in working with UNHCR ProGres software is desirable
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