Job Title Registration Assistant
Type Internal/External
Type Of Contract Fixed Term

Vacancy Notice Internal/ External Vacancy Notice no. 015/2020
Position Number 10026761
Number Of Vacancies 1
Location Yumbe
Position Grade GS-4
Closing Date 2020-09-21
Organizational Context
The Registration Assistant is a member of the Registration team and is supervised by a more senior member of the team who normally reports directly to the Registration Officer. The Registration Assistant is responsible for supporting all activities related to registration, which may also include functions related to reception, filing and data management. The Registration Assistant responds to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements. The Registration Assistant liaises with protection staff and partners to ensure timely identification and referral of persons of concern for protection follow up. The Registration Assistant may provide interpretation and/or translation services in cases for which s/he has the required language competencies.
Functional Statement
  • Conduct registration interviews in accordance with local SOPs and registration standards.
  • Respond to queries from, asylum seekers and refugees regarding UNHCR's registration procedures and their rights and entitlements.
  • Maintain accurate and up-to date records and data related to all individual registration cases.
  • Identify persons with specific needs and ensure timely referral to protection follow-up as required.
  • Collaborate with protection staff and/or partners in the delivery of assistance and programming, including provision of identity and entitlement documentation
  • Act as interpreter and translator when needed.
  • Perform other related duties as required.
Required Competencies
  • Analytical Thinking
  • Technological Awareness
  • Planning and Organizing
Essential Minimum Qualifications and Professional Experience
  • Completion of High school diploma is required.
  • Minimum 1 year of previous job experience relevant to the function is required.
  • Knowledge of English is required.
Desirable qualifications & competencies
  • Training in basic principles of international protection is desirable.
  • Experience in working with UNHCR proGres software is desirable
  • Knowledge of another relevant UN language is desirable
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