Job Title Protection functional areas
Type Internal/External
Type Of Contract Fixed Term

Vacancy Notice Internal/ External Vacancy Notice No. GJO/01/2020
Position Number Various
Number Of Vacancies Various
Location Various
Position Grade General Service, G3 - G7
Closing Date 2020-12-31
Organizational Context

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern. It is constantly seeking talented, compassionate candidates with high integrity to strengthen its capacity to respond urgently to crises with the right skills. Given the nature of UNHCR's work, it is essential that its workforce has the right mix of skills and qualities to fulfil its mandate.

The UN Refugee Agency (UNHCR) is in need of talents for their most common or sought-after job profiles at various levels, who can be deployed at short notice to a vacancy that best matches their skills.

Candidates should only apply to the Group II Talent Pool if they do meet the requirements including skill, knowledge and experience of the profile. UNHCR will use the Group II Talent Pool for the purpose of receiving applications from candidates who have expertise that are required for the functional areas.  Please note you will only be contacted if there is a requirement for your expertise. These opportunities are at General Services levels (G1 – G7), in key functional areas at country, sub and field offices. 

Cleared candidates will be kept in the pool for 3 years.

Functional Statement


  • Consistently apply International and National Law and applicable UN/UNHCR and IASC policy, standards and codes of conduct. 
  • Provide counselling on protection issues to PoC; liaise with competent authorities to ensure the issuance of personal and other relevant documentation.
  • Support activities in protection related AGD based programming with implementing and operational partners.
  • Conduct preliminary information gathering and interviews in support of eligibility, status determination, durable solutions and social needs assessment.
  • Contribute to measures to identify, prevent and reduce statelessness.
  • Contribute to a country-level child protection plan as part of the protection strategy.
  • Contribute to a country-level education plan for PoC as part of the protection strategy. 
  • Monitor Standard Operating Procedures (SOPs) for all protection/solutions activities.
  • Participate in individual protection case management including cases of SGBV and child protection. Monitor and report on cases of refoulement, expulsion and other protection incidents.
  • Assist in identifying durable solutions for PoC in voluntary repatriation, local integration and where appropriate, resettlement.
  • Contribute to the design, implementation and evaluation of protection related AGD based programming with implementing and operational partners.
  • Draft reports, routine correspondence, update relevant databases and compiling statistics within the Area of Responsibility (AoR).
  • Contribute to initiatives to enhance national and local protection capacities.
  • Select PoC for preliminary interviews and decide which relevant information to share.
  • Enforce integrity in the delivery of protection services by local implementing partners.
  • Perform other related duties as required.
Required Competencies

Core Competencies

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation
Cross-Functional Competencies
  • Analytical Thinking
  • Innovation and Creativity
  • Technological Awareness
  • Negotiation and Conflict Resolution
  • Planning and Organizing
  • Policy Development and Research
  • Political Awareness
  • Stakeholder Management
  • Change Capability and Adaptability
Essential Minimum Qualifications and Professional Experience

G3 – G7 Profile

Education: Completion of high school diploma is required.

Experience: Minimum of 3 years relevant work experience is required.

Language: Knowledge of spoken and written English is required
Desirable qualifications & competencies
For positions within the General Service category, university degrees are not required. However, an additional certification and or technical diploma or degree may be specified in the different functional area.
Operational Context


Group II Applicants status:

Comprises candidates from the categories listed below after completion of one cumulative or continuous year of service.

  1. Current locally recruited UNHCR staff members holding a temporary appointment
  2. Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females)
  3. National United Nations Volunteers currently working for UNHCR
  4. National UNOPS and individual contractors currently working for UNHCR
  5. Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member’s personal grade
  6. Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment
  7. Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment
  8. Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment

The expressions of interest received will be reviewed by recruiters with a view to;

  • Contacting qualified professionals regarding vacancies that match the profile
  • Sourcing candidates for fixed term contract opportunities opportunities

Registration in the Group II Talent Pool does not guarantee employment with UNHCR.

Applicants are invited to apply to generic General Service Profile. The location of duty will be determined by UNHCR.

UNHCR particularly encourages expressions of interest from qualified individuals within Uganda’s geographical regions.

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