Job Title Human Resources functional areas
Type Internal/External
Type Of Contract Fixed Term

Vacancy Notice Internal/ External Vacancy Notice No. GJO/01/2020
Position Number Various
Number Of Vacancies Various
Location Various
Position Grade General Service, G3 - G7
Closing Date 2020-12-31
Organizational Context

The United Nations High Commissioner for Refugees (UNHCR) is mandated to lead and coordinate international action to protect and assist refugees and other persons of concern. It is constantly seeking talented, compassionate candidates with high integrity to strengthen its capacity to respond urgently to crises with the right skills. Given the nature of UNHCR's work, it is essential that its workforce has the right mix of skills and qualities to fulfil its mandate.

The UN Refugee Agency (UNHCR) is in need of talents for their most common or sought-after job profiles at various levels, who can be deployed at short notice to a vacancy that best matches their skills.

Candidates should only apply to the Group II Talent Pool if they do meet the requirements including skill, knowledge and experience of the profile. UNHCR will use the Group II Talent Pool for the purpose of receiving applications from candidates who have expertise that are required for the functional areas.  Please note you will only be contacted if there is a requirement for your expertise. These opportunities are at General Services levels (G1 – G7), in key functional areas at country, sub and field offices. 

Cleared candidates will be kept in the pool for 3 years.

Functional Statement


  • Assist in the recruitment, assignment, reassignment and separation of local general service staff. Prepare documents for the interview panel for the recruitment of local staff.
  • Process local staff members’ contracts, entitlements and benefits in accordance with Staff Rules and established HR procedures.
  • Update personnel related information in MSRP/HR module where this activity has been rolled out from PAPS to the respective office.
  • Advise staff members on their rights, obligations, benefits and entitlements, and assist them in interpreting UN/UNHCR staff rules and regulations.
  • Assist newly-arrived international staff with administrative formalities related to their accreditations, security/ground passes, submission of completed forms and related documents to headquarters, arrange travel and hotel reservations
  • Assist with shipment of their personal effects in coordination with the logistics section.
  • Administer UNHCR medical insurance plan for locally recruited staff. Provide administrative support to staff and dependants in case of medical evacuations, as well as security evacuations/ relocations. Maintain daily tracking record of staff and families to provide accurate information in case of emergency.
  • Maintain personnel records in the office, including maintenance of the attendance, overtime and leave records.
  • Perform other related duties as required.
Required Competencies

Core Competencies

  • Accountability
  • Communication
  • Organizational Awareness
  • Teamwork & Collaboration
  • Commitment to Continuous Learning
  • Client & Result Orientation
Cross-Functional Competencies
  • Analytical Thinking
  • Innovation and Creativity
  • Technological Awareness
  • Negotiation and Conflict Resolution
  • Planning and Organizing
  • Policy Development and Research
  • Political Awareness
  • Stakeholder Management
  • Change Capability and Adaptability
Essential Minimum Qualifications and Professional Experience

G3 – G7 Profile

Education: Completion of high school diploma is required.

Experience: Minimum of 3 years relevant work experience is required.

Language: Knowledge of spoken and written English is required
Desirable qualifications & competencies
For positions within the General Service category, university degrees are not required. However, an additional certification and or technical diploma or degree may be specified in the different functional area.
Operational Context


Group II Applicants status:

Comprises candidates from the categories listed below after completion of one cumulative or continuous year of service.

  1. Current locally recruited UNHCR staff members holding a temporary appointment
  2. Former locally recruited UNHCR staff members who held an indefinite or fixed-term appointment (within 2 years of separation for males and 5 years for females)
  3. National United Nations Volunteers currently working for UNHCR
  4. National UNOPS and individual contractors currently working for UNHCR
  5. Current GS staff members holding an indefinite or fixed-term appointment applying to a position in the same category two grades above the staff member’s personal grade
  6. Current UNHCR staff members in the International Professional category holding an indefinite or fixed-term appointment
  7. Current UNHCR staff members in the NPO category holding an indefinite or fixed-term appointment
  8. Current locally recruited female staff members from other UN system Organizations holding the equivalent of an indefinite or fixed-term appointment

The expressions of interest received will be reviewed by recruiters with a view to;

  • Contacting qualified professionals regarding vacancies that match the profile
  • Sourcing candidates for fixed term contract opportunities opportunities

Registration in the Group II Talent Pool does not guarantee employment with UNHCR.

Applicants are invited to apply to generic General Service Profile. The location of duty will be determined by UNHCR.

UNHCR particularly encourages expressions of interest from qualified individuals within Uganda’s geographical regions.

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